SHIPPLINC’S BACK OFFICE

• Operated via help desk platform that receives complaints raised by shippers through all the conventional means
•   Supported by back-office Freight Logistics experts who are available to interact and support shippers on an instant and continuous basis
• The platform captures and generates various reports on NTBs and other incidences (detailed reports, Matrix reports, and distribution charts)
• The helpdesk platform also allows the shipper to track his/her consignment while on transit once issued with log inns.

BENEFITS OF THE SHIPPLINC PLATFORM

• The platform captures and interprets data on NTBs and other hindrances to International trade
• Helps in reducing the red tape procedures in reporting the NTBs to the responsible agencies.
• Enables the traders to track their cargoes through the cargo tracking platform in SHIPPLINC mobile application
•  Helps in reducing the cost of reporting, monitoring, and eliminating NTBs
• Guides the assessment of training needs for Shippers, Truckers, Freight forwarders and other players in the Industry.
• Provides clues on the effectiveness and efficiency of service delivery in the logistical chain